Emergency Number

(669) 118 – 4256

office hours

Monday – Saturday 9:00 A.M. – 5:00 P.M. Holidays 9:00 A.M – 3:00 P.M.
Sundays: Rest




Tourism is a priority for mazatlan and we offer the best attractions, tours, experiencies and services, so you can enjoy your deserved vacations. CAPTA Mazatlan is a municipal organization that coordinates local, state and federal agencies to offer wide-ranging and personalized services to tourists seeking help. CAPTA representatives are available 24 hours a day to assist tourists with any emergencies or to guide them through challenging situations until a solution is found. Don’t hesitate to contact us if necessary. CAPTA’s mision is that all of Mazatlan’s visitors arrive home safe and healthy with a positive experience of our beautiful port city.